Pre-Recorded voice menus

•  You can choose from some of the pre-recorded voice menus that we have or your customers can upload their own menus.

Automated recording

•  All calls are automatically recorded so that you know what happened on a call.

Better customer experience

• It makes customers feel in control which leads to higher satisfaction.

Multiple language support

• The IVR system can support different language making it easier if your customers are handling a business where multiple languages are used.

Round the clock service

•  IVRs can be used round the clock which helps businesses cater to a number of time zones without having to increase the number of representatives who answer the call.

Time saving

•  IVRs can be helpful and they can save a lot of time for people and for businesses. Customers can easily complete their query on the IVR instead of waiting for a live person.

Cost effective

• With the IVR handling multiple customers at the same time, it is more cost effective.